Guide & FAQ

Everything you need to
run your clan on ClanVault

Setup walkthroughs for owners and members, a tour of every feature, and answers to the questions we hear most.

πŸ‘‘ Set up your clanπŸ›‘οΈ Join as a member🧭 Feature guide❓ FAQ
For clan owners

Set up your clan

Seven steps from zero to a fully-wired clan. The order matters β€” especially creating your clan page before verification.

⚠️

Create your clan page before submitting verification. Approving a verification adds you to a clan β€” if your clan doesn't exist on ClanVault yet, staff can't approve you.

1

Sign in with Discord

ClanVault uses Discord to sign in β€” no separate password to remember. Head to the login page and authorise with your Discord account.

Go to login β†’
2

Create your clan page

Give your clan a page on ClanVault. Enter your clan name exactly as it appears in-game β€” roster syncing pulls straight from the official RS3 clan list, so spelling matters.

Create your clan β†’
3

Verify your RSN

Submit your RuneScape name with a screenshot that clearly shows you own the account (your RSN visible in-game). This proves to platform staff that you are who you say you are.

Verify your RSN β†’
4

Wait for staff approval

A ClanVault staff member reviews your verification β€” usually within a day. Once approved, you appear in your clan’s member list with your rank.

5

Add the Discord bot

Invite the ClanVault bot to your clan’s Discord server. It only asks for the specific permissions it uses β€” never Administrator.

Add bot to server β†’
6

Link your server & channels

In Clan Settings, paste your Discord Server ID and pick which channels the bot should use for drops, achievements, citadel updates, events, and staff alerts. Map your RS3 ranks to Discord roles and the bot keeps them in sync automatically.

Open clan settings β†’
7

Configure your features

Set your citadel reset day and time on the Citadel page, define rank requirements on the Activity page so the bot can flag promotion candidates, and you’re fully up and running.

For members

Join your clan

If your clan already uses ClanVault, you're three steps from your dashboard.

1

Sign in with Discord

Create your ClanVault account by signing in with Discord β€” it takes a few seconds.

Go to login β†’
2

Verify your RSN

Submit your RuneScape name, your clan’s name, and a screenshot showing your RSN in-game. Staff review it, and once approved you’re automatically added to your clan’s member list.

Verify your RSN β†’
3

Explore your dashboard

Sign up for events, check who’s capped at the citadel this week, browse loot logs, and climb the points leaderboard.

Go to dashboard β†’
Feature guide

What everything does

A quick tour of the toolkit. Every feature is free β€” configure what you want, ignore what you don't.

🏰

Citadel Tracker

A weekly view of your whole roster: who has capped, who has visited, and who hasn’t shown up. Capping is detected automatically from RuneMetrics, owners can set the clan’s reset day and time, and a "Sync now" button pulls fresh data on demand.

πŸŽ‰

Events & Bingo

Schedule events with sign-ups, attendee caps, waitlists, reminders, and check-ins β€” plus built-in Bingo boards and Snakes & Ladders for community competitions. Events sync to Discord automatically.

βš”οΈ

Competitions

Run skill and boss competitions with automatic tracking and leaderboards, including recurring competitions that restart themselves.

πŸ“ˆ

Rank Requirements & Promotion Alerts

Owners define what each rank requires β€” days in clan, citadel caps, total XP, events attended. The Activity page flags who qualifies, and the Discord bot posts new promotion candidates to your staff channel every day.

πŸ’°

RuneCoffer

Track your clan’s treasury: coffer items, quantities, GE values, and who contributed what.

🎁

Loot Logs & Splits

Drops are auto-imported from RuneMetrics and announced in Discord. The loot split calculator divides a haul fairly across the team in seconds.

πŸ“Š

Activity Reports

Owner-only analytics: XP gained per member over the last week from daily roster snapshots β€” the signal you need for pruning inactive members fairly.

πŸ€–

Discord Bot

Slash commands for stats, events, points, and prices; live drop and achievement feeds; citadel reminders; Member of the Week; automod; tickets; giveaways; and more β€” all configured from the web, no config files.

FAQ

Common questions

Is ClanVault free?
Yes β€” free forever, for every clan, with no premium tier and no feature gates. If you want to support hosting costs there's an optional Ko-fi, but nothing is ever locked behind it.
Why is my verification still pending?
Verifications are reviewed by a real person, usually within a day. Make sure your screenshot clearly shows your RSN in-game β€” blurry or cropped proof is the most common reason for delays. If it's been longer than a day, give us a nudge on the ClanVault Discord.
I’m a clan owner β€” why can’t my verification be approved?
Your clan's page must exist on ClanVault before your verification can be approved β€” approval adds you to a clan, so there has to be a clan to add you to. If you verified first, no harm done: just create your clan page and staff can approve you right after.
Why is my activity, citadel, or drop data empty?
Almost always: your RuneMetrics profile is set to private. ClanVault detects drops, level-ups, quests, and citadel visits through RuneMetrics, and Jagex only exposes that data when a profile is public. In-game, open Settings β†’ Gameplay β†’ RuneMetrics and set your profile to public (you can keep individual categories like wealth hidden). Data starts flowing within a few minutes of the next sync.
What permissions does the Discord bot need?
Only what it actually uses: managing the rank roles it assigns, sending messages and embeds, and registering slash commands. It never asks for Administrator β€” unlike some other clan bots β€” and it doesn't read, log, or store your server's messages.
Can I use ClanVault without the Discord bot?
Yes. The website works completely standalone β€” members, events, citadel, competitions, coffer, and loot tools all function without the bot. The bot adds the live Discord layer: feeds, reminders, slash commands, and rank-role syncing.
How often does data update?
The clan roster syncs from Jagex every hour, live activity (drops, levels, quests) is polled every few minutes, XP snapshots for activity reports are taken daily, and clan owners can trigger a citadel sync on demand with the "Sync now" button.
How do I remove my data or delete my clan?
Reach out via the contact page or the Discord and we'll take care of it. See the privacy policy for what we store.

Still stuck?

The community Discord is the fastest way to get help β€” the developer is active and questions get answered quickly.

πŸ’¬ Ask on DiscordGet Started Free β†’
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